Operating In Challenging Environments Masterclasses
These one-day masterclasses provide an intensive training programme on the processes and soft skills required to operate in challenging environments.
While most courses on working in challenging and hostile environments emphasize process, we balance this with the softer skills required for meaningful work-travel including navigating cultural norms, coping with and mitigating culture shock, blending in, reading body language, physical and emotional resilience, negotiating with officials and other local actors, and ethical considerations.
We also offer a four-day Operating in Challenging Environments / Umm Qays Retreat that is based on the Fundamentals, albeit with more time to delve into topics and to get to know other practitioners.
For individuals that are required or wish to operate in challenging environments, beyond their, and/or their organisation’s capabilities.
The masterclass focuses on two core themes: how to prepare for travel; and how to operate on the ground.
Our approach will show you how to realistically assess risks and threats, build out a risk mitigation strategy that is appropriate to local context. You’ll learn how to prioritise risks, to enable you to focus on the purpose for your travel.
We’ll start the day working through the practicalities of preparing for an assignment. You’ll learn “tricks of the trade” to help you avoid pitfalls that can doom your assignment from the start.
We’ll cover how to select the optimal accommodation to enable your team to work effectively, while maintaining sufficient security. You’ll learn how to build out and work alongside a trusted local team, that can provide a social security layer.
In many urban settings, it can be challenging simply to move around town. We’ll discuss local transport options, including local drivers, and the pros and cons of using a security escort. You’ll learn how to read the street and just as importantly why and how to let the street read you.
We’ll share insights in how you can navigate corruption, and how to frame it in a way that enables you to achieve your objectives without compromising your personal values .
We wrap up the masterclass by learning what to do when targeted by local intelligence agencies.
For team leaders and organisations that have employees that need or wish to operate in challenging environments.
The masterclass focuses on two core themes: how to prepare the organisations and teams for travel; and how to operate on the ground.
Our approach will show you how to realistically assess risks and threats, understand organisational and team tolerance for risk, and build out an appropriate risk mitigation strategy.
You’ll learn how to assess the suitability of the team to OCE travel, identify and mitigate shortfalls, and help them mentally prepare, and when on the ground how to maintain morale.
We'll cover how to assess suitable team accommodation and transport, and build out local trusted teams—this includes processes that may seem counter intuititve, but that have proven surprisingly effective.
We’ll share insights in how to navigate corruption, and how to frame it in a way that enables you to achieve your objectives without compromising legal and moral responsibilities.
We wrap up the masterclass by learning what to do when the proverbial shit really does hit the fan and you need to haul the team to safety.
We also offers internal-only three-day Organisational Risk Scenario Planning, Intelligence Operations, and Evacuations courses. For more information contact us.
- Emotional Resilience Masterclass for founders and leaders working in high pressure environments.