Research Operations

Research Operations one-day masterclasses are for practitioners looking to build a qualitative research practice that is ethical, efficient, impactful and scalable. They provide a grounding in what research operations is and where and how to start in delivering operations with minimal resources or significant organisational commitment. In 2020, we’re offering two complimentary masterclasses, detailed below.

We’re also offering a four-day Research Operations / Kathmandu Retreat in the foothills overlooking Kathmandu. The retreat is based on the Fundamentals, albeit with more time to delve into topics and get to know fellow practitioners.

Research Operations Fundamentals Masterclass
Research Operations Advanced Masterclass

Research Operations Fundamentals Masterclass

Understand how research operations are currently being delivered in large organisations around the world.

The twelve elements of research operations and how each supports research impact.

The distinction between research operations and research strategy.

When, how, why (and why not!) to formulate operational strategy.

The distinction between a research practice and a research organisation.

How to structure research operations to deliver immediate value.

The challenges and opportunities from engaging primary, secondary stakeholders and partners.

Resourcing time, finances and people needed to deliver on operations and research goals.

Job descriptions for research operations and researchers.

What research operations can learn from DesignOps and DevOps

How to develop a solid operational strategy you can confidently sell up to gain resources, and confidently deliver on.

What it takes to become indispensable to the wider organisation.

Scaling research operations to support and match the growth and adoption of research.

How to be an excellent partner with close operational allies; learn the language of legal, procurement, human resources and more.

Gain confidence in operating research teams beyond the organisation’s comfort zone.

External communications and positioning the organisation.

Know the challenges, opportunities and quirks in managing a team across time zones and cultures.

Researchers are your customer: how to empower and bring out the best in researchers.

Cross border-legal jurisdictional issues esp data/privacy.