REFUNDS POLICY FOR EVENTS
If you cannot attend the event, you may nominate another person to attend using your ticket.
- For Masterclasses the ticket can be reassigned by you directly using the link in the ticket confirmation email.
- For retreats and other events, please contact us so we can help transfer your ticket.
- We welcome substitutes attending assuming payment has been received in full. All our policies also apply to substitutes.
Our contact details can be found in the event confirmation email.
If you decided to cancel after payment, and if you are unable to reassign your ticket as above, please contact us. We will refund as below.
Masterclasses & Retreats
|Request Received Within:||Refund Policy:|
|More than two (2) months prior to the planned date of the event||a 50% refund will be issued|
|Between two (2) months and one (1) month prior to the event||a 25% refund will be issued|
|Less than one (1) month prior to the event||no refund will be offered|
Please see each expedition page.
Books and digital goods
Our return policy for the books and digital items can be found here.
Once approved, refunds will be credited to your original payment method within 30 days from the cancellation notice received.
Please see also Terms & Conditions.