Refunds Policy for Events

This policy covers our Masterclasses, Retreats and Expeditions.

Reassigning Tickets

If you cannot attend the event, you may nominate another person to attend using your ticket. We welcome substitutes attending assuming payment has been received in full. All our policies also apply to substitutes.

  • For Masterclasses the ticket can be reassigned by you directly using the link in the ticket confirmation email.
  • For retreats and other events contact us.
  • For expeditions, ticket transfers may involve an interview to ensure the candidate is suitable.

Our contact details can be found in the event confirmation email.

Refund Policy

If you decided to cancel after payment, and if you are unable to reassign your ticket as above, please contact us. We will refund as below for any reason.

Masterclasses & Retreats

Request Received Within:  Refund Policy:
More than two (2) months prior to the planned date of the event a 50% refund will be issued
Between two (2) months and one (1) month prior to the event a 25% refund will be issued
Less than one (1) month prior to the event no refund will be offered

 

Expeditions

Please carefully read the Waiver and Release of Claims for other issues related to changes in the expedition objectives.

You are welcome to transfer your place to another person, if they pass the screening interview and are deemed suitable.

If Studio D is forced to cancel the event, any prior payments will be fully refunded other than transaction charges and third party booking fees if any.

Expedition deposits are non-refundable. For the balance excluding the deposit, the following refunds policy applies:

Request Received Within:  Refund Policy:
More than 4 months prior to the planned date of the event
a 80% refund will be issued
Between 4 months and 1 month prior to the event
a 50% refund will be issued
Less than 1 month prior to the event no refund will be offered

 

 

Once approved, refunds will be issued to your original payment account within 30 days from the approval.

 

See also: Return policy for books and digital goods | Terms & Conditions.