REFUNDS POLICY FOR EVENTS

Reassigning Tickets

If you cannot attend the event, you may nominate another person to attend using your ticket.

  • For Masterclasses the ticket can be reassigned by you directly using the link in the ticket confirmation email.
  • For retreats and other events, please contact us so we can help transfer your ticket.
  • We welcome substitutes attending assuming payment has been received in full. All our policies also apply to substitutes.

Our contact details can be found in the event confirmation email.

Refund Policy

If you decided to cancel after payment, and if you are unable to reassign your ticket as above, please contact us. We will refund as below. 

Masterclasses & Retreats

Request Received Within:  Refund Policy:
More than two (2) months prior to the planned date of the event a 50% refund will be issued
Between two (2) months and one (1) month prior to the event a 25% refund will be issued
Less than one (1) month prior to the event no refund will be offered

 

Expeditions

Please see each expedition page.

 

Once approved, refunds will be credited to your original payment method within 30 days from the cancellation notice received.

 

Please see also Terms & Conditions.